The U.S. Department of Education requires we provide you with contacts with the Florida Commission for Independent Education (CIE) whom you may contact in case you have an issue. We also remind and encourage students to attempt to resolve complaints with the institute itself. Applicable HCI policies describing HCI’s Student Grievance Procedure and student complaint procedure can be found in the HCI catalog. Students wishing to refer matters to the CIE may contact that agency by letter to: Commission for Independent Education 325 W. Gaines Street, Suite 1414, Tallahassee, FL. 32399-0400 or email to: firstname.lastname@example.org . Additional information is available at: http://www.fldoe.org/policy/cie/file-a-complaint.stml.